Shipping policy
Shipping Policy – G-Rays Style
Last Updated: 15 August 2025
At G-Rays Style, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully.
1. Shipping Areas
-
We currently ship within South Africa.
-
For delivery outside South Africa, please contact us for special arrangements.
2. Processing Time
-
Orders are processed within 1–2 business days after payment is confirmed.
-
Orders placed on weekends or public holidays will be processed the next business day.
3. Delivery Time
-
Standard delivery: 3–7 business days depending on location.
-
Expedited delivery: 1–3 business days (if available).
-
Delivery times are estimates and may vary due to courier delays, weather, or other unforeseen circumstances.
4. Shipping Fees
-
Shipping fees are calculated at checkout based on your delivery address and order size.
-
Free shipping promotions will be clearly indicated on our website or social media.
5. Order Tracking
-
Once your order is shipped, you will receive a tracking number via email or WhatsApp.
-
You can track your package directly with the courier.
6. Delivery Issues
-
Customers should inspect packages upon delivery.
-
If items are missing, damaged, or delayed, contact us immediately at:
📧 graysstyle1@gmail.com
📱 073 535 4526
7. Risk & Responsibility
-
Risk passes to the customer upon delivery by the courier.
-
G-Rays Style is not responsible for delays caused by third-party courier services.
8. Contact Us
For shipping inquiries or special requests:
📧 Email: graysstyle1@gmail.com
📱 WhatsApp: 073 535 4526
📍 Facebook: G-Rays Style